--- title: Vehicle Operations Guide from VFIS description: Check out these resources to help first responders stay safe on and along the roadways. --- [Go Back Up ](https://insurance.vfis.com/auto-safety#top) # Vehicle Operations Guide #### Resources to help first responders stay safe on and along the roadways. [![How Well Do You Know Your Fire Engine Driver](https://insurance.vfis.com/hs-fs/hubfs/Blog/How%20Well%20Do%20You%20Know%20Your%20Fire%20Engine%20Driver.png?width=600&height=338&name=How%20Well%20Do%20You%20Know%20Your%20Fire%20Engine%20Driver.png "How Well Do You Know Your Fire Engine Driver")](https://insurance.glatfelters.com/4-things-to-know-about-your-emergency-vehicle-drivers-operators?utm_campaign=Website%20Referrals&utm_source=Landing%20Page&utm_medium=VFIS%20Auto%20Resources&utm_term=ArticleImg) ##### [Driver & Operator Requirements](https://insurance.glatfelters.com/4-things-to-know-about-your-emergency-vehicle-drivers-operators?utm_campaign=Website%20Referrals&utm_source=Landing%20Page&utm_medium=VFIS%20Auto%20Resources&utm_term=ArticleLink) 4 Things to know about your ESO's drivers and operators. [![Pump the Break on POV Response](https://insurance.vfis.com/hs-fs/hubfs/Client%20Blog/Pump%20the%20Break%20on%20POV%20Response.png?width=600&height=338&name=Pump%20the%20Break%20on%20POV%20Response.png "Pump the Break on POV Response")](https://insurance.glatfelters.com/pump-the-breaks-on-pov-response?utm_campaign=Website%20Referrals&utm_source=Landing%20Page&utm_medium=VFIS%20Auto%20Resources&utm_term=ArticleImg) ##### [Pumping the Brakes on POV Response](https://insurance.glatfelters.com/pump-the-breaks-on-pov-response?utm_campaign=Website%20Referrals&utm_source=Landing%20Page&utm_medium=VFIS%20Auto%20Resources&utm_term=ArticleLink) Most volunteer fire departments rely heavily on POVs, but there are inherent risks you should know. #### Trending Resources [Free Poster: Know Your Drivers](https://insurance.vfis.com/hubfs/VFIS/VFIS_Documents/VFIS-Poster_KnowWhosDriving.pdf) [Vehicle Rollover Prevention](https://www.responderhelp.com/safe-vehicle-operations/emergency-vehicle-driver/vehicle-rollover-prevention/) [Intersection Safety Tips](https://www.responderhelp.com/safe-vehicle-operations/emergency-vehicle-response/intersection-practices/) [Incident & Near Miss Investigations](https://www.responderhelp.com/safety-and-health/culture-of-safety/incident-near-miss-investigation-guide/)     [![Close up photo of fire truck](https://insurance.vfis.com/hs-fs/hubfs/Client%20Blog/VFIS%20-%20Driving%20Risks%20Round%20Up%20-%20Fall%202025/IMG_4354_1200x630.jpg?width=1200&height=630&name=IMG_4354_1200x630.jpg "Close up photo of fire truck")](https://insurance.glatfelters.com/10-driving-risks-youre-not-talking-about-enough?utm_campaign=Website%20Referrals&utm_source=Landing%20Page&utm_medium=VFIS%20Auto%20Resources&utm_term=ArticleImg) ##### [10 Underdiscussed Risks](https://insurance.glatfelters.com/10-driving-risks-youre-not-talking-about-enough?utm_campaign=Website%20Referrals&utm_source=Landing%20Page&utm_medium=VFIS%20Auto%20Resources&utm_term=ArticleLink) We asked 10 members of our team to share 1 underdiscussed auto risk. [![Vehicle Accidents in Emergency Services](https://insurance.vfis.com/hs-fs/hubfs/Client%20Blog/Vehicle%20Accidents%20in%20Emergency%20Services.png?width=1200&height=628&name=Vehicle%20Accidents%20in%20Emergency%20Services.png "Vehicle Accidents in Emergency Services")](https://insurance.glatfelters.com/the-true-cost-of-vehicle-crashes?utm_campaign=Website%20Referrals&utm_source=Landing%20Page&utm_medium=VFIS%20Auto%20Resources&utm_term=ArticleImg) ##### [The True Cost of Vehicle Crashes](https://insurance.glatfelters.com/the-true-cost-of-vehicle-crashes?utm_campaign=Website%20Referrals&utm_source=Landing%20Page&utm_medium=VFIS%20Auto%20Resources&utm_term=ArticleLink) Lives lost. Millions of dollars in damages. Up to four-year production delays in apparatus. #### Coverage Resources [Customizing Your UM/UIM Limits](https://insurance.vfis.com/um-uim-limits) [UM/UIM Forms (by State)](https://insurance.glatfelters.com/um-uim-forms) [Automobile Agreed Value Coverage](https://education.vfis.com/Portals/0/Documents/Vehicle-Operations/VFIS-Assigning-an-Agreed-Value-to-Your-Vehicles.pdf)     #### Trending Resources [Free Poster: Know Your Drivers](https://insurance.vfis.com/hubfs/VFIS/VFIS_Documents/VFIS-Poster_KnowWhosDriving.pdf) [Vehicle Rollover Prevention](https://www.responderhelp.com/safe-vehicle-operations/emergency-vehicle-driver/vehicle-rollover-prevention/) [Intersection Safety Tips](https://www.responderhelp.com/safe-vehicle-operations/emergency-vehicle-response/intersection-practices/) [Incident & Near Miss Investigations](https://www.responderhelp.com/safety-and-health/culture-of-safety/incident-near-miss-investigation-guide/) #### Coverage Resources [Customizing Your UM/UIM Limits](https://insurance.vfis.com/um-uim-limits) [UM/UIM Forms (by State)](https://insurance.glatfelters.com/um-uim-forms) [Automobile Agreed Value Coverage](https://education.vfis.com/Portals/0/Documents/Vehicle-Operations/VFIS-Assigning-an-Agreed-Value-to-Your-Vehicles.pdf)     ## Risks to Watch ### Rollovers  All emergency vehicles are susceptible to rollovers, but tankers, pumper tankers, aerials, and ambulances are particularly vulnerable.  ### Intersections Intersections are the locations responsible for the largest percentage of major accidents involving emergency vehicles. ### Fixed Object Strikes  Backing into the station, parked vehicles, poles, and other fixed objects are some of the most common types of vehicle incidents.  ### Animal Strikes  It may surprise you that animal strikes are our clients’ fourth-highest auto cause of loss by frequency.  ### Speed Simply slowing down, following best practices, and adhering to traffic laws can help you greatly reduce your risks. ### Scene Safety  Too many first responders are struck and killed along the roadways—making practices and policies for traffic management vital.  ## VFIS Client Benefits ### VFIS University Online education & training courses available 24/7 [Visit VFIS University](https://www.vfisu.com?utm_campaign=Website%20Referrals&utm_source=Landing%20Page&utm_medium=VFIS%20Auto%20Resources&utm_term=CTA-Visit) ### Resource Portal Educational materials, podcast episodes, & more [Explore Resources](https://education.vfis.com/fire-ems-resources?utm_campaign=Website%20Referrals&utm_source=Landing%20Page&utm_medium=VFIS%20Auto%20Resources&utm_term=CTA-Explore) ### In-Person Training Including our gold-standard Emergency Vehicle Driver Training (EVDT) [Find Training](https://education.vfis.com/fire-ems-training?utm_campaign=Website%20Referrals&utm_source=Landing%20Page&utm_medium=VFIS%20Auto%20Resources&utm_term=CTA-Find-Training) ## More Safety Solutions #### Additional resources to help you stay safe and address your auto-related risks. [![Photo of VFIS Risk Control team](https://insurance.vfis.com/hs-fs/hubfs/VFIS/VFIS_Images/VFIS-Risk-Control-Team-600x300.jpg?width=600&height=300&name=VFIS-Risk-Control-Team-600x300.jpg "Photo of VFIS Risk Control team")](https://www.vfis.com/meet-the-team?utm_campaign=Website%20Referrals&utm_source=Landing%20Page&utm_medium=VFIS%20Auto%20Resources&utm_term=Your-VFIS-Team-Img#risk_team) ##### [Your VFIS Team](https://www.vfis.com/meet-the-team?utm_campaign=Website%20Referrals&utm_source=Landing%20Page&utm_medium=VFIS%20Auto%20Resources&utm_term=Your-VFIS-Team-link#risk_team) Meet the Risk Control & Education Team dedicated to serving you.  [![Photo of fire fighter on phone](https://insurance.vfis.com/hs-fs/hubfs/VFIS/Podcast/DontRiskIt-EmailHeaders_600x250_1FFonCellPhone-color_opt3.jpg?width=600&height=300&name=DontRiskIt-EmailHeaders_600x250_1FFonCellPhone-color_opt3.jpg "Photo of fire fighter on phone")](https://dontriskit.libsyn.com/) ##### [Don't Risk It! Podcast](https://dontriskit.libsyn.com) 100+ meaningful conversations addressing driving and more. [![Photo of laptop with ResponderHelp.com](https://insurance.vfis.com/hs-fs/hubfs/VFIS/ResponderHelp/ResponderHelp-on-laptop-600x300.jpg?width=600&height=300&name=ResponderHelp-on-laptop-600x300.jpg "Photo of laptop with ResponderHelp.com")](https://www.responderhelp.com?utm_campaign=Website%20Referrals&utm_source=Landing%20Page&utm_medium=VFIS%20Auto%20Resources&utm_term=RH-img) ##### [ResponderHelp.com](https://www.responderhelp.com?utm_campaign=Website%20Referrals&utm_source=Landing%20Page&utm_medium=VFIS%20Auto%20Resources&utm_term=RH-textlink) Resources from a variety of top industry specialists addressing top risks.